Products

Frequently asked questions

Each fire pit is handcrafted to order, so returns aren’t typical—but we understand that sometimes plans change. If you need to update or cancel your order within 24–48 hours, just reach out and we’ll do our best to help.

After that window, your order may already be in production, but we’re happy to explore flexible options like store credit or partial refunds when possible. A small processing fee may apply, and some custom orders may carry a restocking fee.

Have questions? Our support team is here to help make sure you feel confident in your purchase.

Because each fire pit is custom-made just for you, all sales are considered final once production begins. If you need to make changes within 24–48 hours of your order, just reach out—we’re happy to help if we can.

Most fire pits ship within 3–10 weeks depending on the style, color, and manufacturer. Once it’s ready, delivery typically takes 4–7 business days. Need a more accurate timeline? Contact us before placing your order and we’ll confirm availability.

We work with top-tier U.S. manufacturers—our collections ship from Colorado, California, and Texas. Each fire pit is handcrafted with premium materials and built to last.

Yes! We offer free shipping on all fire pit orders over $1,999. Smaller items and accessories ship via UPS, FedEx, or USPS, and larger units arrive via freight with curbside delivery.

Moderno 4 — 48" Minimalist Concrete Fire Bowl

Moderno 5 — 36" Round Concrete Fire Bowl

Tavola — 60" Low Profile Concrete Fire Table

LOMBARD — Fire & Water Bowl (29")

Florence — Round Concrete Fire Pit (46", 54", or 72" Diameter)

Cascade — Square Concrete Fire Table (32", 38", or 45" Size Options)

Carlsbad — Round Concrete Fire Bowl (38", 45", or 52" Diameter)

Florence — Round Concrete Fire Pit (46", 54", or 72" Diameter)

Cascade — Square Concrete Fire Table (32", 38", or 45" Size Options)

Carlsbad — Round Concrete Fire Bowl (38", 45", or 52" Diameter)

Crushed Fire Glass Onyx Black

Crushed Fire Glass Tropical Blue

Bulk Fire Glass Terrestrial Green Clear

Elemental by Design

Round Lipless Drop In Pan & Burner Kits

Saguaro — National Park-Inspired Round Fire Bowl (35"–45")

Sedona — Round Concrete Fire Bowl (27" or 33")

SEDONA — Round Fire & Water Bowl (27"/33")

Sequoia Round Fire Pit – Inspired by Sequoia National Park

Sequoia — Round Concrete Fire Table

Slick Rock - Camber 30in Round Water Bowl

Slick Rock - Camber 30in Square Water Bowl

Slick Rock - Cascade Concrete Water & Planter Bowl

Slick Rock - Cascade Concrete Water & Planter Bowl

Slick Rock - Cascade Conical Water Bowl

Slick Rock - Cascade Square Water Bowl

Slick Rock - Spill 24in Water Bowl Classic

Slick Rock - Spill 36in Water Bowl Classic

Slick Rock - Spill 36in Water Bowl Half

Sonoma Fire Pit - GFRC Concrete

SORRENTO —Deep Round Fire & Water Bowl (33")

Square Drop In Pan & Burner Kits

Square Flat Pan & Burner Kits

Square Lipless Drop In Pan & Burner Kits

Square Raised Lip Fire Pit Pan & Burner Kit

Sunflower — 48" Concrete Fire Bowl with Slotted Base

Tavola 1 Fire Pit Cover

Tavola 1 Fire Pit Table Wind Guard

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Need Something Custom? Let's Connect!

Frequently asked questions

1/2" Tempered Fire Glass Cosmic Copper Reflective

1/2" Tempered Fire Glass Dark Matter Black Reflective

1/2" Tempered Fire Glass Diamond Starlight Clear

1/2" Tempered Fire Glass Diamond Starlight Reflective