The Outdoor Plus

Frequently asked questions

Each fire pit is handcrafted to order, so returns aren’t typical—but we understand that sometimes plans change. If you need to update or cancel your order within 24–48 hours, just reach out and we’ll do our best to help.

After that window, your order may already be in production, but we’re happy to explore flexible options like store credit or partial refunds when possible. A small processing fee may apply, and some custom orders may carry a restocking fee.

Have questions? Our support team is here to help make sure you feel confident in your purchase.

Because each fire pit is custom-made just for you, all sales are considered final once production begins. If you need to make changes within 24–48 hours of your order, just reach out—we’re happy to help if we can.

Most fire pits ship within 3–10 weeks depending on the style, color, and manufacturer. Once it’s ready, delivery typically takes 4–7 business days. Need a more accurate timeline? Contact us before placing your order and we’ll confirm availability.

We work with top-tier U.S. manufacturers—our collections ship from Colorado, California, and Texas. Each fire pit is handcrafted with premium materials and built to last.

Yes! We offer free shipping on all fire pit orders over $1,999. Smaller items and accessories ship via UPS, FedEx, or USPS, and larger units arrive via freight with curbside delivery.

Moderno 4 — 48" Minimalist Concrete Fire Bowl

Moderno 5 — 36" Round Concrete Fire Bowl

Tavola — 60" Low Profile Concrete Fire Table

LOMBARD — Fire & Water Bowl (29")

Moderno 4 — 48" Minimalist Concrete Fire Bowl

Moderno 5 — 36" Round Concrete Fire Bowl

Tavola — 60" Low Profile Concrete Fire Table

Moderno 4 — 48" Minimalist Concrete Fire Bowl

Moderno 5 — 36" Round Concrete Fire Bowl

Tavola — 60" Low Profile Concrete Fire Table

Tavola 8 Fire Pit Cover

Tavola 1 Fire Pit Table Wind Guard

Tavola 8 Fire Pit Table Wind Guard

Elemental by Design

SEDONA — Round Fire & Water Bowl (27"/33")

Maya Fire & Water Bowl

LUNA — Round Deep Fire & Water Bowl (30"/38")

CAZO — Fire & Water Bowl (24"/31"/36"/48")

AVALON — Fire & Water Bowl (24"/30"/36")

Angelus — 60" Wedge Concrete Fire Table

Sedona — Round Concrete Fire Bowl (27" or 33")

Maya — Square GFRC Concrete Fire Bowl (with 24", 30", or 36" options)

Florence — Round Concrete Fire Pit (46", 54", or 72" Diameter)

Luna Fire Bowl - GFRC Concrete

Cazo Fire Bowl - GFRC Concrete

Avalon Fire Bowl - GFRC Concrete

Tempe — Round Concrete Fire Table (48")

Sonoma Fire Pit - GFRC Concrete

Avalon Fire Pit - GFRC Concrete

Redan Fire Pit - GFRC Concrete

Balboa — Square Concrete Fire Table (48")

Regal Fire Pit - GFRC Concrete

Pismo Fire Pit - GFRC Concrete

Newport — Rectangular Concrete Fire Table (72", 120", or 144")

Quad — Square Concrete Fire Pit (36" or 42")

Ramona Fire Pit - GFRC Concrete

Florence 24" Tall Fire Pit - GFRC Concrete

Florence 18" Tall Fire Pit - GFRC Concrete

Shop by collection

Need Something Custom? Let's Connect!

Frequently asked questions

1/2" Tempered Fire Glass Cosmic Copper Reflective

1/2" Tempered Fire Glass Dark Matter Black Reflective

1/2" Tempered Fire Glass Diamond Starlight Clear

1/2" Tempered Fire Glass Diamond Starlight Reflective